Why was I charged?

Modified on Tue, 10 Sep at 8:04 PM

Our platform operates on a subscription basis, which means that a buyer purchases an introductory offer and, upon the end of the introductory offer, is billed the regular subscription amount. 


We clearly indicate that on the payment page of our product. Thus, we comply with our Subscription Terms and do not conduct unauthorized transactions, as users authorize automatic billing once they subscribe.


If you have further questions, do not hesitate to contact us via submitting a ticket at Support Center.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article